Step 1 — Clear Your Browser Cache: In Chrome, tap the three-dot menu → Settings → Privacy → Clear browsing data → select "Cached images and files" → tap "Clear data". Then reload au99.world.
Step 2 — Hard Refresh: If the site is open, you can refresh the page by pulling it down from the top and releasing.
Step 3 — Try a Different Browser: Try a different browser — switch from Chrome, Firefox, or Samsung Internet to one of the alternatives.
Step 4 — Recreate the Home Screen Shortcut: Delete the existing shortcut and add au99.world to your home screen again via "Add to Home Screen" — this clears out any old cached data.
Step 5 — Check Your Internet Connection: Check that your mobile data or WiFi connection is working properly. Network issues can sometimes cause the site to load slowly.
If none of the above works, support@au99.worldEmail us with your device model and browser name — you'll typically get a resolution within 24 hours.
Even when you're not logged in, there's a language selector in the header or footer of the page. You can change the language from there, but if the setting isn't saved after you log in, it will revert to the default next time. For a permanent change, it's best to log in and update it from your account settings.
If you can't find the language option or the setting isn't working support@au99.world— the support team will be happy to help.
Update frequency: Promotions on au99 are generally refreshed every week. During major cricket or football events — such as the IPL or World Cup — special offers are added, sometimes on a daily basis. The daily check-in bonus resets every day, so logging in once a day gets you extra rewards.
After logging in, the "Active Offers" or "Your Bonuses" section on your account dashboard shows offers available specifically for you. Before claiming any bonus, make sure to read both the expiry date and the wagering requirements carefully. Full terms and conditions Terms & Conditions is on the page.
Temporary Break (Cooling-Off): From 1 day up to 6 weeks. Go to "Responsible Gaming" under Account Settings and choose your preferred cooling-off period. You won't be able to log in during the break, and it cannot be cancelled before the period ends. Once the break is over, your account is automatically reactivated.
Long-Term Closure (Self-Exclusion): From 6 months up to a maximum of 5 years. This cannot be done directly through your settings — support@au99.worldSend an email with the subject "Self-Exclusion Request". It typically takes effect within 24 hours. During this period, opening a new account with the same details will also be blocked.
Permanent Closure (Account Closure): To permanently delete your account, you'll need to contact support. Make sure to withdraw your balance before closing it — once the account is shut, you won't be able to access those funds.
To learn more about responsible gaming, Responsible Play Visit the page.
How to calculate: Stake × Odds = Total Return. For example, ৳1,000 × 2.50 = ৳2,500 total return — that includes your original ৳1,000 stake, so your net profit is ৳1,500.
What Odds Mean:
• Odds of 1.00–1.50 indicate a favourite — higher chance of winning, but lower returns.
• Odds of 1.50–2.50 indicate a moderate chance — fairly even odds for both sides.
• Odds above 2.50 mean the underdog — less likely to win, but the payout is bigger if they do.
You can change your odds format at au99. Go to "Odds Format" in Account Settings and choose between Decimal or Fractional (e.g. 3/2). In Fractional format, 3/2 means a ৳2 bet returns ৳3 profit + ৳2 stake = ৳5 total.
Odds move fast in live betting — always check the odds shown on screen before confirming your bet.
Most popular cricket betting markets:
1. Match Winner: Bet on which team will win the match. The simplest market — and the best place to start if you're new.
2. Total Runs (Over/Under): Bet on whether the total runs scored in a match or an innings will be over or under a set number.
3. Top Batter/Bowler: Bet on which player will score the most runs or take the most wickets.
4. Toss Winner: Toss Winner — a straightforward market with odds typically around 1.90.
5. Live Betting: During a live match, odds shift after every ball depending on how the game is unfolding. It's exciting, but you'll need to make quick decisions.
Click on your preferred market → enter your stake in the bet slip → press "Confirm Bet". The minimum bet is generally ৳50. For a full guide to cricket betting, Games See the page.